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British Design Since 1836
 

 

Shipping Policy

Shipping and Handlingisbased on the amount of your order total. Should shipping and handling charges exceed the amount shown, we will notify you.

All orders will be shipped from our Maryland Warehouse located at:

1 Corporate Drive,
Grantsville,
Maryland, 21536

 

We ship to Continental US only, and atpresentwe do not ship to Alaska, Hawaii, Canada or Internationally.

    • Orders will ship within 1-2 business days. 
    • Standard Shipping will be by UPS ground service 
    • Premium Shipping will be by UPS air.
    • Occasionally we are closed for extended holiday hours.
 

Below are estimated shipping times and do NOT include processing time of your order:

    • Standard Ground: arrives approximately 5 – 7 business days
    • 2 Day Air: approximately 2 business days
    • Next Day Air: approximately 1 business day

 

Free Shipping

Any Free shipping promotions are only applicable for delivery within the contiguous 48 United States.

 

Returns Policy

In the event that you items are damaged in transit or have items missing please following these steps to process a return:

    • Damages should be reported within 48 hours of receipt
    • Return for credit or exchange within 30 days of receipt
    • Merchandise will be accepted for return within 30 days of invoice for a credit or exchange. 
    • The merchandise must be in new and unused condition and in its original packaging. Returns without the proper paperwork will not be accepted.
    • Return shipping costs will not be refunded.