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Spend £20.00 or more to qualify for FREE Standard UK Delivery

Delivery Information

Delivery Options & Charges

Please Note: Accurate delivery costs will be displayed after entering your address on our checkout page.
For Next Day Delivery Options - Please note our working days are Monday to Friday and our Cut Off is 1pm
Example: An order placed after 1pm on a Thursday with any Next Working Day delivery option selected, will be delivered on the following Tuesday.
 

FREE Standard UK Mainland & Lowlands - 2-3 Working Days

For all orders totalling £20 and above

Delivery location is UK Mainland and Lowlands


£3.95 Standard UK Mainland & Lowlands - 2-3 Working Days

For all orders under £20

Delivery location is UK Mainland and Lowlands  

FREE Next Working Day - UK Mainland & Lowlands

For all orders totalling £50 and above 

Delivery location is UK Mainland and Lowlands

Orders MUST be placed before 1pm to receive your goods the following working day.

£4.95 Next Working Day  - UK Mainland & Lowlands

For all orders totalling £49.99 and under 

Delivery location is UK Mainland and Lowlands
Orders MUST be placed before 1pm to receive your goods the following working day. 

FREE Next Working Day AM - UK Mainland & Lowlands

For all orders totalling £100 and above 

Delivery location is UK Mainland and Lowlands
, your package will arrive before 12noon on the next working day.
Orders MUST be placed before 1pm to receive your goods the following working day. 

£7.95 Next Working Day AM - UK Mainland & Lowlands

For all orders totalling £99.99 and under 

Delivery location is UK Mainland and Lowlands, your package will arrive before 12noon on the next working day.
Orders MUST be placed before 1pm to receive your goods the following working day.

FREE Scottish Highlands & Islands  – 2-3 Working Days

For all orders totalling £75 and over

Delivery location is The Scottish Highlands and Islands.

£10.00 Scottish Highlands & Islands – 2-3 Working Days

For all orders totalling £74.99 and under

Delivery location is The Scottish Highlands and Islands.

From £7.95  Northern Ireland & UK Islands – 2-3 Working Days

For all orders
Delivery location is 
Northern Ireland, Isle of Wight, Scilly Isles, Jersey, Guernsey, Isle of Man.

From £7.95 European Delivery – 6-10 Working Days

For all orders outside of the British Isle locations in our supported countries listed above. 
Entering your country on the Checkout page will give you an accurate delivery charge.
Maximum charge is £20.95

 

Where we deliver:

We deliver throughout the United Kingdom (including Northern Ireland, Isle of Wight, Scilly Isles, Jersey, Guernsey, Isle of Man and The Scottish Highlands and Islands) , and the following European countries:

Austria Germany Poland Sweden
Belgium Hungary Portugal
Czech Republic Italy Republic of Ireland
Denmark Luxembourg Slovakia
Finland Monaco Slovenia
France Netherlands Spain

Unfortunately, at this time we cannot deliver to the British Forces posted overseas.


 

Delivery Service

All deliveries will be made by Parcelforce. 

Delivery Times:

Our carrier’s deliveries are made between the hours of 7am and 6pm.
Order cut-off for all delivery services is 1pm (UK time).
Orders placed after 1pm will be treated, for the purposes of delivery, as having been placed the next working day.
Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 1pm on Friday will not be processed until Monday.

Note: All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

Delivery Timescales

Our Standard UK delivery service takes 2-3 working days, but sometimes longer for orders delivering to addresses in Northern Ireland, the Isle of Wight, the Isle of Man, the Isles of Scilly, Orkney, Shetland and other Scottish islands.

 

Large Orders

Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.

Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.
You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

Payment Methods

We accept the following Payment Methods:

  • MasterCard
  • Visa
  • Visa Delta
  • Visa Electron
  • PayPal

Tracking your order

You will be able to track the status of your order by visiting your account page, signing in and clicking on Order History.
Or you can contact our customer service team on Tel: 0161 428 9111 or email customerservices@jamesgalt.com.

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United Kingdom

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Free P&P-UK Mainland Orders over £20
 

CAN I CHANGE MY ORDER?
Once your order has been confirmed, it's not possible for you to change it prior to despatch.

CAN I CANCEL MY ORDER?
Once your order has been confirmed it cannot be cancelled on the website. Once the goods have been received they may be returned. Please refer to our terms & conditions for our returns policy and procedures, or for more details about your rights of cancellation.

WHAT IF I FORGET MY PASSWORD?
On the Login page click on the link for forgotten password and follow the instructions on screen.

WHAT IF THERE'S A PROBLEM WITH MY ORDER?
Our Customer Service Team is happy to help with any problems. Refer to the Contact Us section of the website for details. We aim to respond to emails within 2 working days. Our opening hours are Monday - Friday from 9am - 5pm

WHERE DO YOU DELIVER TO?
We deliver to all of the UK and selected European countries. Please note we DO NOT deliver to PO box or BFPO numbers.

HOW DO I USE MY VOUCHER CODE?
To apply a voucher code, you must navigate to your basket and enter it into the Coupon Code field located on the left hand side of the page beneath the list of items in your basket. If you are still having issues locating the field, we recommend downloading this PDF document which contains a step by step guide.